Terms and Conditions of Use

Wijenga (Pty) Ltd, its owners, directors and employees make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability of the Wijenga website and the information, products and services contained on it. Any reliance you place on such information is therefore strictly at your own risk.

All the information is provided to Wijenga by Wijenga users, and the accuracy of the information rests with them. If you purchase contacts for a project through Wijenga, all you purchase are access to the project owner and the project plan, if any. All representations in respect of the project rests with the project owner.

Refunds

The only circumstance under which a contact purchase will be refunded is if the Project owner cancels or abandons a project before you have had an opportunity to submit a quotation and in any event within 30 days after the purchase. If you have not submitted a quote before the commencement date of the project as advertised on Wijenga by the Project owner, all rights to a refund fall away. A refund claim needs to be submitted within 2 days of the cancellateion or abandonment by the owner of the Project and must be submitted by email to admin@wijenga.com. If you submit a claim, and have not received an acknoledgement of receipt with 1 day of sending it, the onus is on you to ensure that Wijenga receives the email.

Delivery Policy

When you purchase a contact from Wijenga, we will as soon as your credit card payment is successfully processed, send you an email containing the contact details of the project owner. If the Project has plans and/or bills of quantity available, those will be attached to the email. This email constitues proper delivery to you in terms of your purchase.

If, after confirmation of credit card processing, you do not receive the above with 1 hour, please communicate with us.